Description
Our Beta Testing & User Feedback Portal Setup service creates structured environments for capturing real-world insights before a full-scale product launch. We design and implement web or app-based portals using platforms like Useberry, Instabug, Canny, Hotjar, or custom solutions. These portals enable early adopters and beta testers to report bugs, suggest improvements, vote on features, and submit usability feedback. We integrate these portals with your product roadmap tools, CRMs, and issue trackers (e.g., Jira, Trello, Intercom) to streamline issue resolution and prioritize development. Optional features include NPS surveys, session recordings, sentiment analysis, and feedback segmentation by device or user type. We also establish processes for feedback moderation, email automation, and progress reporting. Whether for SaaS, mobile apps, or internal tools, this service helps identify UX issues, validate assumptions, and build better products based on real usage. The result: higher customer satisfaction and stronger product-market alignment before public launch.
Ene –
The IT Services team provided exceptional support in setting up our beta testing and user feedback portal. They were incredibly responsive to our needs, offering creative solutions that perfectly addressed our requirements for structured data collection and efficient program management. The platform has significantly streamlined our feedback process, allowing us to validate features quickly and make data-driven decisions to improve our product.
Happy –
The IT Services team delivered exceptional work in setting up our beta testing and user feedback portal. Their solution was tailored perfectly to our needs, enabling us to gather structured feedback with ease. The impact on our product development cycle has been significant; we are now validating features faster and making data-driven decisions to improve product-market fit.
Tanimu –
The IT Services team was instrumental in setting up our beta testing and user feedback portal. They understood our needs perfectly and delivered a solution that was both efficient and easy to use. The structured feedback collection has allowed us to validate our features, iterate much faster, and ultimately improve our product’s fit in the market. Their expertise and dedication to the project were invaluable.
Bolanle –
The IT services team was instrumental in setting up our beta testing and user feedback portal. They understood our needs perfectly and delivered a platform that is both intuitive for users and powerful for our product development team. The implementation was smooth, and the resulting system has significantly improved our ability to gather actionable insights and iterate on our product roadmap effectively. This has had a direct and positive impact on our product development lifecycle.